COVID-19 Municipal Services

Updated 6/21/2021

Important things to know before visiting:

The Town of Essex and Village of Essex Junction buildings are now open to the public with in-person services, with the exception of the Village Office at 2 Lincoln Street, where Community Development and Zoning services remain by appointment.  The municipalities encourage residents to adhere to social distancing guidelines when visiting municipal facilities. Effective 8/17/2021, masks are required when entering buildings that are open to the public.  

View: Town of Essex and Village of Essex Junction COVID-19 Work Place Protocols Effective 8/17/2021

Services:

Unified Manager’s Office- 81 Main St.

Open Monday through Friday, from 7:30 am to 4:30 pm
Contact: phone (802) 878-1341 or email manager@essex.org

BOARD MEETINGS: 

The state of emergency declared in 2020 in response to COVID-19 has expired along with the temporary measures enacted by the Vermont Legislature and tied to the declared emergency. Among them are Act 92 and Act 113 of 2020, which had temporarily amended the Vermont Open Meeting Law to allow for fully remote public meetings.  

Beginning in June 2021, Town Meeting TV installed a pilot hybrid system for the Town of Essex. This allows continued remote access and offers a new alternative for attending public meetings. Under the new model, board members, staff and the public can either participate in person at the location of the meeting or attend remotely via phone or laptop. 

The hybrid approach aims to ensure that residents have continued access to meetings in a format that is most comfortable for them. Those participating via Microsoft Teams do not need to download the application and can join using their internet web browser (Internet Explorer, Chrome, etc.). 

 The Town and Village remain committed to bringing residents access to public meetings. To learn more about joining a Microsoft Teams meeting, please visit the Selectboard page.

Police and Fire Departments

Emergency services (police, fire & rescue) continue to deliver all emergency services to our community. The Police Department is back to full service to include VIN verifications and car seat checks.  The department lobby and community rooms are open.
For general non-emergency questions, you can call 802-878-8331 or 9-1-1 for emergencies.

Clerk/Treasurer - 81 Main St. for Village and Town services

Open Monday through Friday, from 7:30 am to 4:30 pm
Contact: phone (802) 879-0413, option 6, or email clerk@essex.org
Outside drop box locations: 81 Main St. and 2 Lincoln St.
Website: https://www.essexvt.org/225/Clerk-and-Treasurer
The Clerk’s Office is open to the public. Online options for service are encouraged and drop boxes outside of the buildings at 81 Main St. and 2 Lincoln St. are available for payments. Online access to land records is now available. Please contact the Clerk’s Office for more information. 

Finance - 81 Main St. for Village and Town services

Open Monday through Friday, from 7:30 am to 4:30 pm
For general questions: (802) 878-1359 or finance@essex.org
For Village water/sewer questions: (802) 857-0073 or utilitybilling@essex.org
For Town water/sewer questions: (802) 878-1359 or utilitybilling@essex.org
For accounts payable questions: (802) 878-1359 or AP@essexjunction.org or Toe.Finance@essex.org
The Finance Department at 81 Main St. is now available to the public and continues to be available by telephone or email. Online options for service are encouraged. All regular finance activities continue to function as normal. This includes payroll, accounts payable, invoicing, water/sewer billing and collections, tax billing and collections, audit and budget functions. If you have any questions please reach out by telephone or email. If you need to make a payment you may do so by mailing a check, leaving a payment in the drop box at 81 Main Street or 2 Lincoln Street, or by paying online. Please do not leave cash in the drop box. 

Assessor - 81 Main St.

Open Monday through Friday, from 7:30 am to 4:30 pm
Contact: phone (802) 878-1345 or email assessor@essex.org.
Visit our online property card system (for commercial property record cards please call or email for a copy), or our online tax maps.

Essex Free and Brownell Libraries

Masks are required, regardless of vaccination status, in public areas of both libraries, for the safety of younger patrons and others who cannot be vaccinated.

Essex Free Library staff can be contacted at 802-879-0313 or essexfreelibrary@essex.org.  Essex Free Library is open for drop-in browsing and computer use on Tuesdays through Fridays from 10:00 am to 6:00 pm and on Saturdays from 9:00 am to 12:00 pm. Mondays are reserved for curbside services only. Browsing sessions are for 30 minutes, and computer sessions are for 45 minutes. 

Brownell Library staff can be contacted at 802-878-6955 or frontdesk@brownelllibrary.org. Brownell Library is open for our patrons. Check browsing hours at https://brownelllibrary.org/the-library/covid-operations. Hours remain the same - Monday, Tuesday, Thursday, Friday 10:00 am to 6:00 pm, and Wednesday 12:00 pm to 8:00 pm. Public computers are available during browsing times.

Community Development

Town: Open Monday through Friday, 7:30 am to 4:30 pm
Village: Open Monday through Friday, 8:00 am to 4:30 pm by appointment
Contact:
Town: phone (802) 878-1343 or email community-development@essex.org
Village: phone (802) 878-6950 or email Village_CommDev@essex.org
The Planning Commissions and Zoning Boards of Adjustment continue to meet as needed to process applications.  

Parks and Recreation - 75 Maple St.

Open Monday through Friday, 8:00 am to 4:00 pm.
Contact: phone (802) 878-1376 or email recreation@ejrp.org or recmail@essex.org 

Programs:  Masks are recommended for unvaccinated people (2 years and older) when inside.

Parks: All masking and physical distance mandates are lifted. Unvaccinated individuals seeking recommendations should reference the Department of Health website. 

Public Works and Water-Sewer

The Town Public Works offices are now open Monday through Friday, 7:30 am until 4:30 pm.  Online service and inquiries are encouraged. Requests for service can be submitted via the See-Click-Fix app or by contacting the office. All COVID safety precautions remain in effect.

The Town Highway Department and water sewer crews are currently working full shifts with normal working hours from 7:00 am to 3:30 pm. Water and sewer operations continue as normal but with conditions for in-house requests for service.

The Village Public Works Department is maintaining normal, full work shifts. 

Employees are practicing social distancing and wearing face masks if they need to share vehicles, if they are inside a building working with employees in close proximity or if they are outside working in close proximity to other employees and the public.  

To contact staff:

Town of Essex Public Works staff can be contacted at 802-878-1344 or to public-works@essex.org

Village of Essex Junction Public Works can be contacted at 802-878-6944 or pw@essexjunction.org.

Senior Services

The Senior Center is running a summer series of programs out of Memorial Hall for June, July, and August. Luncheons are being held at Sandhill Park. Information about programs and the schedule can be found on their Facebook page @Essexareaseniorcenter, as well as under the newsletter tab on their website www.essexvtseniors.org. The Senior Center building at 2 Lincoln Street is currently closed. If you have any questions regarding resources or needs, please call 876-5087.

The Senior Vans run Tuesdays, Wednesdays, and Thursdays from 9:00 am to 2:00 pm.
Appointments for van rides are made on Mondays between 9:00 am to 2:00 pm by calling 878-6940.
To register as a new rider, please call 878-6940 to request a ridership application.

Community Justice Center

The CJC is open and all staff are working in the office.  Planning is underway for programs to go back to in person at the CJC by August 2021.  Appointments are required to come to the CJC at this time. For questions or assistance call (802) 872-7690.

Wastewater Treatment Facility

All operations continue as normal and the facility building is open. Contact by phone at (802) 878-6943 or email wwadmin@essexjunction.org.